Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email opt-in:
By entering your name and email address you agree to join the Twisted Jewellery Creations email list where you may be sent an occasional email. You can opt-out at any time by selecting unsubscribe at the bottom of any email.


CONSENT

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?
If after you make a purchase, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at tjcreations@optusnet.com.au or mailing us at:
Twisted Jewellery Creations
PO Box 403, Highfields, Queensland AU 4352


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfil any orders placed through Twisted Jewellery Creations website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you if necessary.

LINKS

When you click on links they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet is 100% secure, our online cart is a
PCI-DSS validated level 1 service provider which is the highest international standard for secure data exchanges for online stores and payment systems. This standard was created by Visa, MasterCard, AmEx, Discover and JCB and online stores must comply with it to be able to accept credit cards.
Payments via PayPal come under the PayPal Privacy Policy.

DATA RETENTION

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

This site is not intended for individuals under the age of 18.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at tjcreations@optusnet.com.au or by mail at:
Twisted Jewellery Creations
PO Box 403, Highfields, Queensland AU 4352